We've try to set prices to be very competitive and great value. We don't offer promotion or voucher codes to new customers. We do sometimes send existing customers voucher codes for example as a thank you for leaving a photo on social media.
Thomas Bird fits fairly true to size. If in doubt, go half a size smaller. See our size guide to show how EU sizes compare to US and UK sizing. Please ask our advice and tell us what you normally wear and we'll be happy to help.
First of all, please email us and let us know if you want a return or exchange for another size or style.
In the UK, returns are free.
Outside the UK, customers are responsible for postage costs back to us. To make it easier we may be able to email you pre-paid return labels subject to a £25 additional cost.
It is important that the documentation is marked as a 'customer return' to avoid unnecessary customs charges. We will issue a refund or exchange if the products arrive back at our UK centre in their original condition.
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