This page is for US customers wishing to return products to Thomas Bird.
First confirm which products you wish to return using the form below. This will create a Return Request on our system. After this is processed by us, you will be emailed a pre-paid UPS Return Labels to print and attach to your package. You can have your package collected from home, or drop it off at a local UPS point.
A refund of your original purchase price minus £25 to cover the return cost will be made once all products have been returned and checked to be in their original packaging and condition ie with no creases or wear. Use of this service implies acceptance of our Returns Policy. Any questions, please contact us.