Terms and Conditions

We now have a separate Privacy Policy.

Thomas Bird Shoes recognises a contract to exist with the customer once an order has been accepted by us, full payment received (including any postage & packaging) and the goods despatched.

We ask that all return postage costs are to be paid for by the customer, unless the goods are found to be faulty.

For deliveries to destinations outside the EU, Thomas Bird Shoes will not be held liable for any possible charges arising from customs or import duties levied on the goods despatched.

All items offered and prices stated on this website may be subject to change at any time without prior warning.

Any disputes not covered by these terms and conditions & all information stated on this website, will be decided only by the Courts of England and Wales. Thomas Bird Shoes is a registered trademark of Thomas Bird Shoes Limited. Any unauthorised reproduction of any part of the contents of this website is prohibited.

None of the above terms and conditions affects the customer’s statutory rights.


In order to maintain the highest level of security for our customers, this site uses the most secure and up to date online shopping cart facility available on the Internet. Your credit card details are protected using the latest Secure Sockets Layer (SSL) encryption technology, shown by a small padlock on your browser URL.


Every care has been taken to ensure all descriptions and specifications on this website are accurate. We take all studio photographs of our shoes from genuine bulk production stock (not custom made samples) to give you the closest possible representation of the actual item you will receive. Despite our best efforts, differences in monitor resolution & settings may result in slight variation to the actual goods received.